The Free Speech

Yay! Finally read the following on Google Groups..

Hi,

We are excited to share a beta version of Gears for Safari with you!! We
would love for you to install it and test it and file bug reports so we can
polish it and find all the corner cases.

Thats awesome! Why do I care? Well, I’ll finally (hopefully) be able to use buxfer in an automated manner, so it can download my bank transactions automatically. I know Buxfer released something for Safari recently, but that still won’t work with one of my bank accounts.

Anyways, will definitely wait for Gears to move out of beta before I trust it with my online banking credentials.

Google Groups via Lifehacker

Interesting survey this one. I am a big fan of Apple and Google, and am kind of not surprised at the results Afterall, it does not take a lot of effort to be better than Windows or MSN. But customer satisfaction is a lot more than being better than your competitors.

Personally, as a customer of both these products, I would rate them higher than their competitors, simply because they just work. They release features and updates that reflect a customer’s needs; the new feature releases are not too slow, nor are they that fast that I cannot keep pace with it.

Also worth considering:

• What stops companies like these from being complacent, from continually innovating?
• How do they sustain their culture?
• Do surveys like these actually affect the way they move forward?